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Customer Reviews

AVERAGE RATINGS
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
95%
From: Lea Cahoon
All Points LLC
Where:Huntsville , AL
Sent: Tuesday, February 16, 2021, 9:23 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%
From: Alex L.
3B Medical
Where:United States , FL
Sent: Wednesday, February 03, 2021, 8:16 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%

Comments:

This was our first time using cubicles.com. I was a little worried as we were purchasing pre-used cubicles sight unseen. The workers were great and the cubicles looked as good as new. As we were buying used, we did not think the company would repair scratches. Without being asked, the few pieces that were scratched they took back to the shop and repainted. End result, cubicles look brand new and our office staff loves them. Solid company with outstanding support!

From: Frank Prihoda
Lorain County Community Action Agency
Where:Lorain , Ohio
Sent: Wednesday, December 02, 2020, 1:11 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 96%
From: John
Locke Protective Services
Where:Houston , Texas
Sent: Friday, November 20, 2020, 1:54 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 70%

Comments:

My 2 chairs came in a timely manner however both chairs had paint scratches along the bottom rail. I put the chairs together without difficulty and they look and feel great.

From: Colin M Polleys
American Gypsum
Where:Georgetown , SC
Sent: Friday, November 13, 2020, 1:34 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 90%

Comments:

small packaging and well packaged. Material looks great, feels like high quality. Went together easily and looks great!

From: Michelle
City of Dallas
Where:Dallas , OR
Sent: Wednesday, September 23, 2020, 1:05 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%

Comments:

We just ordered our new cubicles and the ordering process was great, they really worked with us to get a design that works with our needs and our space. Cannot wait until they arrive.

From: robert hagan
hagan
Where:manchester , nh
Sent: Monday, September 21, 2020, 2:32 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 20%

Comments:

I received a chair that was defective and cannot get any help on resolving the problem. You have my money and I have a chair that cannot be used. Not a happy customer.

Our Response:

Mr. Hagan,

We're very sorry for the oversight on this order! Our system showed that the issue had been resolved - we always take care of our customers! As you know by now, after you communicated with us through this review, we re-opened the ticket with the returns warehouse and sent you a new return shipping label in less than 24 hours. Hopefully we succeeded in bringing you happiness & closure. If you ever feel like you are not being heard, please reach out to mgmt@cubicles.com and I assure you, we will hear you!

From: Connie
N/A
Where:Willcox , Az
Sent: Friday, September 04, 2020, 12:45 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 100%
From: Lloyd Nelson
LED Technologies Inc
Where:Florida , United States
Sent: Tuesday, August 25, 2020, 9:12 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 96%

Comments:

Great experience over all. Stevana and Ralucca made the whole purchase and install very easy and seamless. When we had a damaged item the corrected it immediately and made it right. this is my 3rd purchase from Cubicles.com

From: Pauleen
Just PAULEEN
Where:Minneapolis , MN
Sent: Friday, August 21, 2020, 6:42 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 95%

Comments:

Fantastic customer service!!!

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